Units of competency BSBLEG314 Protect information in a legal services environment BSBLEG423 Conduct simple legal research BSBLEG424 Support the drafting of complex legal documents If you require RPL Kits with comprehensive benchmarking
events or public programs CUAEVP212 Maintain venue information and provide assistance to visitors If you require RPL Kits with comprehensive benchmarking
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
assess and control safety risks Group C SITHIND002 Source and use information on the hospitality industry Group C If you require RPL Kits with comprehensive benchmarking
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
LLND Kit-FNSINC311 Work together in the financial services industry Skill Set Units of competency BSBLEG314 ProtectEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational