Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set SIR communicate and search securely on

communicate and search securely on the internet Group B ICTICT203 Operate application software packages Group B If you require RPL Kits with comprehensive benchmarking

procedures and recording tools to be used during the process

Core units BSBHRM521 Facilitate performance development processes BSBHRM522 Manage employee and industrial relations BSBHRM523 Coordinate the learning and development of teams and individuals BSBHRM524 Coordinate workforce plan implementation BSBHRM527 Coordinate human resource functions and processes BSBOPS504 Manage business risk BSBWHS411 Implement and monitor WHS policies

containing:

eggs and farinaceous dishes SITHKOP010 Plan and cost recipes SITXFSA007 Transport and store food SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXWHS006 Identify hazards

Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set SIR communicate and search securely onA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.