Vocational Placement Kit-BSBSS00126 Contact Centre Skill Set HLT Each LLND Kit includes a

Each LLND Kit includes a qualification-specific assessment designed to evaluate the four foundational skill domains - Language

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP200 Achieve work outcomes MSMSUP210 Process and record information MSMWHS200 Work safely MSS402051 Apply quality standards Elective units MEM15001B Perform basic statistical quality control MSL974019 Perform chemical tests and procedures MSMENV472 Implement and monitor environmentally sustainable work practices MSMOPS400 Optimise process/plant area MEM03001B Perform manual production assembly MEM03006B Set assembly stations MEM09002B Interpret technical drawing MEM09204A Produce basic engineering detail drawings MEM11005B Pick and process order MEM11006B Perform production packaging FWPCOT2238 Cut materials with a hand-held chainsaw HLTAID003 Provide first aid MSTGN3009 Coordinate work of team or section MEM13003B Work safely with industrial chemicals and materials MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

configure and test an internet protocol network ICTNWK405 Build a small wireless local area network If you require RPL Kits with comprehensive benchmarking

engineering or related environment MEM16008A Interact with computing technology MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MEM08002C Pre-treat work for subsequent surface coating MEM08007B Control surface finish production and finished product quality MEM08011B Prepare surfaces using solvents and/or mechanical means MEM08012B Prepare surfaces by abrasive blasting (basic) MEM08013B Prepare surfaces by abrasive blasting (advanced) MEM08014B Apply protective coatings (basic) MEM08015B Apply protective coatings (advanced) PMBPROD241 Lay up rubber lining or lag pulleys PMBPROD242 Bond polymers to surfaces PMBPROD265 Operate portable vulcanising equipment MEM11001C Erect/dismantle scaffolding and equipment MEM11002C Erect/dismantle complex scaffolding and equipment MEM11003B Coordinate erection/dismantling of complex scaffolding/equipment MEM11004B Undertake dogging MEM11010B Operate mobile load shifting equipment MEM07001B Perform operational maintenance of machines/equipment MEM11012B Purchase materials MEM11016B Order materials MEM12001B Use comparison and basic measuring devices MEM15003B Use improvement processes in team activities If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-BSBSS00126 Contact Centre Skill Set HLT Each LLND Kit includes aA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.