Self-Study Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation Training and Assessment Strategy Units of competency MSS017009 Analyse

Units of competency MSS017009 Analyse and determine organisational risk areas in sustainability If you require RPL Kits with comprehensive benchmarking

Units of competency CHCPWK003 Apply lived experience in mental health peer work CHCPWK001 Apply peer work practices in the mental health sector CHCLEG001 Work legally and ethically * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO303 Apply biosecurity measures AHCWHS302 Contribute to workplace health and safety processes AHCWRK318 Comply with industry quality assurance requirements Electives AHCBIO301 Identify and report signs of unusual disease or pest AHCIRG346 Operate pressurised irrigation systems AHCMOM304 Operate machinery and equipment AHCPCM305 Implement a plant nutrition program AHCPCM306 Provide information on plants and their culture AHCSOL305 Prepare growing media AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency AHCORG406 Oversee compliance with an organic certification scheme AHCORG502 Prepare the enterprise for organic certification AHCORG501 Develop an organic management plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTICT429 Determine and confirm client business requirements ICTSAS445 Configure and troubleshoot operating system software ICTICT445 Connect and configure devices and hardware components ICTSAS446 Fault find and troubleshoot ICT equipment

Self-Study Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation Training and Assessment Strategy Units of competency MSS017009 AnalyseOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the